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Ready to simplify your technology support with one call, one team, one SLA?
One call, one team, one SLA. NewBold Care Managed Services give multi-site organisations a single point of contact for incident management, remote troubleshooting, and on-site repair across their entire technology estate. 24/7 US-based help desk with under one-minute average response time, nationwide field technicians across all 50 states and Canada, and tiered response options matched to device criticality — from Essential Care through to Total Care with predictive analytics and lifecycle management.